Privacy Policy

1. Introduction

This Privacy Policy explains how Realtime Innovations Limited ("Company", "we", "us", "our") collects, uses, stores, shares, and protects your personal information when you use the Mevolve mobile application, our website, and all related services.

We are committed to protecting your privacy and complying with all applicable laws.

If you do not agree with this policy, please stop using our Services.

2. Who We Are (Data Controller)

For purposes of GDPR, we act as the Data Controller.

3. Information We Collect

We only collect the information necessary to operate and improve Mevolve.

A. Information You Provide

1. Account Information

• Name
• Email address
• Password (encrypted)

2. User-Submitted Content

Tasks, notes, lists, journal entries, habit inputs, feedback or support messages.

We do NOT access or read your content unless required for support and only with your permission.

B. Automatically Collected Information

Device model, OS, Device ID, IP address, country, timezone, language preference, session duration, feature usage, screens viewed, app performance and crashes.

C. Data From Third Parties

We receive limited data from trusted processors including Google Firebase, RevenueCat, and Google Analytics. We do not buy or sell personal data.

4. How We Use Your Information

To provide and improve the app, process payments, communicate with you, ensure security and compliance, and with your consent for marketing.

We will never sell your personal data.

5. Legal Bases for Processing (GDPR)

We rely on contractual necessity, legitimate interest, legal obligation, and consent.

6. Sharing Your Information

We share data only with trusted service providers (Google Firebase, Google Analytics, RevenueCat), for legal compliance, and in case of business transfers.

7. Cookies & Tracking Technologies

On our Website we use essential and analytics cookies. Users may manage cookies via browser settings. The App does not use cookies.

8. International Transfers

Data may be transferred internationally. All transfers comply with Standard Contractual Clauses and GDPR adequacy decisions.

9. Data Retention

We retain data only as long as necessary. Account data is kept until deletion; analytics data 12-24 months; financial logs 7 years.

10. How We Protect Your Data

We use end-to-end encrypted TLS transmission, secure cloud infrastructure, encryption at rest, and strict role-based access controls.

11. Your Rights

Depending on your region, you may have rights to access, correct, delete, restrict processing, data portability, and objection.

To exercise rights: contact@realtime-innovations.com

12. Children's Privacy

We do not knowingly collect data from children under 13.

13. Data Breach Procedures

If a breach occurs, we will notify affected users within 72 hours and inform regulators when required.

14. Third-Party Links

Our website may link to external sites. We are not responsible for their privacy practices.

15. Changes to This Policy

We may update this policy and will notify users through app notifications, website updates, and email where required.

16. Contact Us

If you have questions about this Privacy Policy: